iphone not recognising master password

Steveb2001
Steveb2001
Community Member
in iOS

Hello,
I updated my iphone 6+ to the new iOS and now the iphone will not recognise my master password. Works fine on the macbook pro in both Safari and Firefox.

1Password Version: 5.3
Extension Version: 4.4.2
OS Version: 10.10.5
Sync Type: icloud
Referrer: forum-search:iphone not recognising master password

Comments

  • Ben
    Ben

    Hi @Steveb2001,

    Sorry to hear about the trouble. Does your Mac have all of the latest data on it? If so the easiest solution here would be to uninstall/reinstall 1Password for iOS and then re-sync it with the Mac.

    Thanks!

    Ben

  • Steveb2001
    Steveb2001
    Community Member

    Thanks Ben.
    Sync'd with the mac over wifi and this sorted the problem.

  • Aleen
    Aleen
    1Password Alumni

    On Ben's behalf, you're welcome! Glad re-syncing helped :)

This discussion has been closed.