iPad Air iOS9 with 1Password 6.0.1 not able to sync via iCloud

Dragonite
Dragonite
Community Member
in iOS

My Mac runs OS X 10.10.5, 1Password 5.3
My iPhone runs iOS 9, 1Password 6.0.1
iCloud sync runs well between them.
My iPad Air runs iOS9, 1Password 6.0.1, the iCloud sync does not work properly, it seems takes forever to "Look up iCloud information"...
I can now only use Wifi Sync for my iPad... extremely inconvenient... needs help...
Thanks!

1Password Version: 6.0.1
Extension Version: N.A.
OS Version: OS X 10.10.5
Sync Type: iCloud

Comments

  • AGMarshall
    AGMarshall
    1Password Alumni

    @Dragonite Can you please try resetting iCloud sync on your iPad Air per these instructions?

    • On your iPad Air, open 1Password 6 for iOS, tap Settings > Sync > Sync Service and tap 'disable sync' at the bottom. Confirm you wish to disable sync.

    • Restart your iPad Air.

    • Go back into the 1Password 6 for iOS on your iPad Air and re-enable iCloud sync. It should work this time.

  • Dragonite
    Dragonite
    Community Member

    @AGMarshall Thank you. It works!

  • Ben
    Ben

    Thanks for the update! Glad to hear that helped. If there is anything else we can do, please don't hesitate to contact us.

This discussion has been closed.