Lost Data after 1 Password came of my iPhone
Hi - I recently back up my iPhone via iTunes. I found that for some reason 1password had been removed from my phone when I put it back on all of my data was non existant and I needed to restore from a previous backup. When I went to restore I could not do it via iTunes as the older version of 1password did not appear in the File Sharing part of iTunes. I was prompted to update to iOS9 and the new version of 1 Password which I did. So now I cannot get hold of my data as the new 1Password does not have a feature that I can see to restore from iTunes and I cannot bring in the data from the previous version as it was wiped. How can I resolve this please?
1Password Version: Not Provided
Extension Version: Not Provided
OS Version: Not Provided
Sync Type: Not Provided
Referrer: kb:ios-itunes-backups, ug:ios/, kb:ios-itunes-backups, kb:contact-us, kb:ios-itunes-backups
Comments
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Hi @KipWill,
Sorry to hear about the trouble, and for the delay in getting back to you. You can find instructions on backing up and restoring 1Password for iOS here:
https://support.1password.com/ios-itunes-backups/Thanks!
Ben
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