failed to list remote data folder in dropbox

JoshGreen
JoshGreen
Community Member
in iOS

Hi for many months I have not been able to sync my 1password on my iphone with my mac

It just says failed to list remote data folder in dropbox

I think this happened because it first tried to sync of icloud then when i changed to dropbox it could no longer sync.

How can i get my iphone to sync

1Password Version: 6.0.1
Extension Version: Not Provided
OS Version: iOS9.0
Sync Type: Dropbox
Referrer: forum-search:failed to list remote data folder in dropbox

Comments

  • Ben
    Ben

    Hi @JoshGreen,

    I'm sorry to hear about the trouble with syncing to Dropbox. Could you please send us a diagnostic report? Instructions can be found here:

    https://support.1password.com/diagnostics/ios.html

    Then attach the entire file to an email to us: support+forum@agilebits.com

    Please do not post your Diagnostics Report in the forums, but please do include a link to this thread in your email, along with your forum handle so that we can "connect the dots" when we see your Diagnostics Report in our inbox.

    You should receive an automated reply from our BitBot assistant with a Support ID number. Please post that number here so we can quickly track down the report and ensure that it is dealt with quickly. :)

    Once we see the report we should be able to better assist you. Thanks in advance!

    Ben

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