I can't edit a secure note on version 6.0.1 and Iphone 6 with ios 9.0

Flamingo

When I click on "edit" and then click on the area of the screen that I want to edit it jumps to top of the screen and the area becomes very small. You can't scroll down to open the window any larger.

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1Password Version: 6.0.1
Extension Version: Not Provided
OS Version: ios 9.0
Sync Type: icloud
Referrer: forum-search:editing securenotes on version 6.0

Ben

Hi @Flamingo

Sorry for the trouble. Our developers are aware of this issue and are working on a fix.

Ben

Flamingo

Great. thanks.

ewicatcher

I too have this problem. I am using iOS version 9.1 on an iPhone 6

I can see the existing notes in a secure note, but when I attempt to edit the notes the screen jumps up and only shows two lines of notes. It is impossible to edit the notes section. Very odd and make the app unusable. If I want to edit a note, I must edit the note(s) on my desktop version.

Please fix this issue. I just want to validate what Flamingo reports.

Thanks.

laelito

I am having the same exact issue on an iPhone 5 and an iPad 2, both running 1Password 6.0.1 on iOS 9.0.

I want to chime in and point out that editing text in note fields on 1Password has always been kind of lame, but now it has progressed from being a bit wonky in 1Password 5 (the cursor would jump around, the visible area of text was small and always shifting up and down, etc.), to being completely unusable in 1Password 6—as in, you literally cannot see or select text in the notes field, much less begin to edit it. It's a super-lame customer experience, especially when you discover it out in the field while attempting to update a client's sensitive account information. Whoops!

Look, I love 1Password, and I think it's totally understandable that editing notes would be fairly low on your priority list, but even if it is a minor feature, at the very least a user should be able to open a note and edit it.

The secure notes feature is a lifesaver for me—it's a great, secure place to keep sensitive information for my clients, friends, and family, I sure would like to be able to use it on a device other than my home iMac—please fix it soon!

Aleen

Thanks for the feedback, everyone! Our development team will get a fix in place as soon as they can.

laelito

Version 6.0.2 has totally solved this problem. In fact, the app now takes you into a separate editing screen for some luxurious, full screen text editing. I noticed it behaves this way for secure notes and regular notes fields as well. Fantastic!

Great work by the dev team! this just went from a bug to a feature, and it's wrapped inside a new improved UI experience to boot.

Thanks 1Password.

Aleen

Thanks so much, @laelito! We're glad you like the new and improved Secure Notes experience :)