Four Digit Code Problem

susieparis27
susieparis27
Community Member
in iOS

Since I changed to iPhone 6 and upgraded to iOS9, my four digit code won't work. My longer password is still okay. Anybody know how to fix this?

Comments

  • Jacob
    Jacob

    Hey @susieparis27! Which code are you referring to?

  • Winnie
    Winnie
    1Password Alumni

    Hi @susieparis27

    Could you please check if the PIN Code option is still enabled in 1Password? You can find it under Settings > Security.

    Also now that you have a TouchID enabled device maybe you want to enable TouchID for 1Password?

  • susieparis27
    susieparis27
    Community Member

    I did have the regular password which would sometimes come up as my option to log in, but I also had a four-digit code that would periodically come up. That's the one that indicated I was putting in the wrong code. I did go into Settings/Security but could NOT find the PIN code info in there. What I did do, though, was enable the TouchID and that'll be enough now. Thanks Winnie and penderworth! All's good.

  • Winnie
    Winnie
    1Password Alumni

    @susieparis27 as your new phone has TouchID we only show the TouchID option. Glad everything works now for you!

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