How do i start over with an empty vault in iOS 9

psiemik
psiemik
Community Member
in iOS

I have an iPhone 6 and soon will be moving to the new iPhone 6s. I have 1Password on my phone and initially set it up but didn't record the Master Password and now I can't get into use it. That's all I ever did to my recollection. I never set anything else so never really understood how to use it. Now I want to see how but can't get in. I just deleted it from my phone as that assisted someone else on one of the questions listed here. Now should I reload it and will that allow me to reset my Master Password? If not, what should I do?

1Password Version: Not Provided
Extension Version: Not Provided
OS Version: Not Provided
Sync Type: Not Provided
Referrer: kb:forgot-master-password, kb:master-password-not-accepted, kb:starting-over

Comments

  • Rad
    Rad
    1Password Alumni

    Hi psiemik,

    Thanks for taking the time to write to us :+1:

    If you wish to start over with an empty vault you can go to Settings > Advanced > Erase Data and Settings. However, if you don't remember your Master Password you can always uninstall 1Password from your iPhone and download it again.

    Please note that in both cases your data will be forever lost. We always recommend that you perform a backup before erasing your 1Password data.

    Hope that this helps.

    Cheers!

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