Just purchased 1password. can't sync through icloud

lportman
lportman
Community Member

i can't sync via icloud. says password is incorrect. just purchased 1password yesterday, and am running on ios 9


1Password Version: 6.0.1
Extension Version: Not Provided
OS Version: ios 9
Sync Type: icloud
Referrer: forum-search:can't sync icloud

Comments

  • AGAlumB
    AGAlumB
    1Password Alumni

    @lportman: 1Password will never ask you for your iCloud password. iCloud is managed entirely outside of 1Password by iOS itself, so to login to iCloud you will need to do this from Settings > iCloud. Once you have iCloud set up in iOS, you simply need to flip a switch in 1Password to sync — no additional login required. But if you're still having trouble, be sure to check out these troubleshooting tips, as they'll help narrow down the problem. Please let me know how it turns out! :)

This discussion has been closed.