I have 2 copies of 1Password in my iCloud storage with different data counts.

joconnor39

When I go to manage my iCloud storage on either my iPhone or iPad under settings, it shows 2 copies of 1Password. One shows 324.6 MB of data and the other 304 MB. Should I delete one to save iCloud storage space? I only have one primary vault. I use Dropbox with iCloud sync. If I can delete one, how do I know which one to delete? It says "if you delete this, all data will be deleted from all my devices". Pretty scary stuff. I need to free up space on iCloud and thought this would be a good place to start. I was going to delete both then do a new backup to the cloud, but it says it will be deleted from my devices and I don't want to do that. Pretty confusing.

---

1Password Version: Not Provided
Extension Version: Not Provided
OS Version: Not Provided
Sync Type: Not Provided
Referrer: kb:how-safe-is-cloud-sync

AGAlumB

@joconnor39: Whatever you do, don't delete 1Password's data from iCloud settings. This can prevent you from being able to sync with iCloud unless additional (rather tedious) steps are taken. A few questions:

1. Do you have a backup of your 1Password data? If not, that's the first thing you need to do.
2. Do you have your 1Password data stored on other devices that are using iCloud? If you make changes to the data in iCloud, it will affect those as well.
3. "Are you frightened?" asks Aragorn, "Not nearly frightened enough!" upon haring that you are thinking about deleting important data to save space. :scream:

But in all seriousness, once I have a better sense of your situation (all OS, 1Password, and device versions), I (along with Aragorn) will be better equipped to guide you through this. Thanks in advance! :pirate:

PghArtist

I have the same issue as joconnor39. I have attached an image file to show the two 1Password files in iCloud. Yes, I have multiple backups. I have 1Password installed on my two iMacs (V5.4 (540046)), iPhone 6 (Ver 6.0.2) and iPad Mini 2 (Ver 6.0.2).

AGAlumB

@PghArtist: Excellent! Since you've got a backup, you're good to go. It's important not to delete the current version's data from iCloud Preferences, as it will result in errors when you try to sync again. Do this instead:

1. Disable Sync
2. Help > Troubleshooting > Reset iCloud Data
3. manually delete any remaining 1Password data from iCloud preferences
4. Setup iCloud Sync

I hope this helps. Please let me know if you have any questions! :)

PghArtist

Good deal. Your procedure worked perfectly. I have confirmed that all of my Apple products only see the 1 iCloud file I just created.

Thanks much. Issue resolved.

Ben

Thanks for the update! Glad to hear Brent's instructions helped. If there is anything else we can do, please don't hesitate to contact us.

Ben