IPad doesn't show categories

sglasmann

IPassword great on IPhone but when opened
on IPad can't get past "settings" screen so
can't access "categories" and stored info.
Settings confirms sync is current.

Ben

Hi @sglasmann,

Could you please let me know which sync method you are using? In addition, if you are using iCloud or Dropbox to sync could you please double check that you are signed into the same Apple ID or Dropbox account (respectively) on both devices?

Thanks!

Ben

sglasmann

Same Apple ID both iCloud.

AGAlumB

@sglasmann: Can you attach a screenshot of this? To include it in your reply, simply click the document button in the top of the comment field, and select the file you wish to share:

I'm not sure what you mean by 'can't get past "settings" screen'. To be clear, if you're setting up 1Password for the first time, you'll need to complete this process before you can use the app. On the other hand, Pro Features are required for categories, but you can view (and search) all items no matter what.

Additionally, which OS, 1Password, and device versions are you using? Please let me know. I look forward to hearing back from you! :)

sglasmann

1Password on IPhone opens with screen showing Favorites, Categories, Settings across top of screen and Categories, All Items, Log-ins, Credit Cards as options listed. 1Password on IPad opens in Settings with no way to access logins, credit cards or anything not in Settings. Both devices are synced via ICloud!

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1Password Version: Not Provided
Extension Version: Not Provided
OS Version: Not Provided
Sync Type: Not Provided

Ben

Hi @sglasmann,

Please see Brenty's reply above:
https://discussions.agilebits.com/discussion/comment/236645/#Comment_236645

Ben