Lost passwords during migration

Lombie
Lombie
Community Member
in iOS

Hello,

I migrated from 1PW 5.x to 1PW 6.0.1 and it seems as though at least a few of the passwords that I've created in the past week have not migrated over. Most of the others seem to be there. I'm not sure what all I've lost, as I don't know how to find the old data file (I deleted the old version of 1PW from my devices).

I don't have any backups that I know of.

Is there any way to access the old data file or otherwise discover what might not have transferred over?

Thanks,

Justin

1Password Version: 6.0.1
Extension Version: Not Provided
OS Version: iOS 9.0.1
Sync Type: iCloud

Comments

  • Lombie
    Lombie
    Community Member

    Hello,

    I migrated from 1PW 5.x to 1PW 6.0.1 and it seems as though at least a few of the passwords that I've created in the past week have not migrated over. Most of the others seem to be there. I'm not sure what all I've lost, as I don't know how to find the old data file (I deleted the old version of 1PW from my devices).

    I don't have any backups that I know of.

    Is there any way to access the old data file or otherwise discover what might not have transferred over?

    Thanks,

    Justin

    1Password Version: 6.0.1
    Extension Version: Not Provided
    OS Version: iOS 9.0.1
    Sync Type: iCloud

  • Ben
    Ben

    Hi Justin ( @Lombie ),

    I'm sorry for the difficulty, but I'm not entirely sure I follow. Are you sure it was version 5 you updated from?

    (I deleted the old version of 1PW from my devices)

    1Password 6 for iOS is a direct update from 1Password 5 for iOS (i.e. It isn't a separate app), so there wouldn't be anything to delete.

    Ben

  • Lombie
    Lombie
    Community Member

    Hi Ben,

    I deleted the old version from the phone/ipad before I recognized that the most recent passwords hadn't been updated.

    The icons above help. It was A or B (3.7.2).

    Thanks,

    -Justin

  • Ben
    Ben
    edited September 2015

    Thanks Justin. Unfortunately when an iOS app is removed the data is also removed from the device with it. If you had not backed up or otherwise synced the data, and have removed the app, unfortunately that data is likely gone with the app. The only saving grace might be to restore the entire device from an iOS backup to a prior date (when 1Password 3 was still installed). If you do decide to go that route I'd highly recommend:
    A) making a fresh iOS backup prior, and
    B ) making a 1Password backup: https://support.1password.com/ios-itunes-backups/

    I hope that helps. Should you have any other questions or concerns, please feel free to ask.

    Ben

This discussion has been closed.