My master password may have been compromised. How can I access the app?

spirot962
spirot962
Community Member

I recently received alerts from my bank and also from a pop-up Safari alert that my data may have been stolen. Even so, my 1Password access password was fine for most of the day today. Now all of a sudden the known master password is not working. What can I do?


1Password Version: Not Provided
Extension Version: Not Provided
OS Version: Not Provided
Sync Type: Not Provided
Referrer: kb-search:how to change the master password, kb:forgot-master-password, kb:master-password-not-accepted, kb:forgot-master-password

Comments

  • spirot962
    spirot962
    Community Member

    Never mind. I tried one of he suggestions that was mentioned and now I am in. No trouble detected.

  • Thanks for the update @spirot962. Glad to hear you were able to get this resolved.

    If there is anything else we can do, please don't hesitate to contact us.

    Ben

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