My phone is dead, can I retrieve my passwords on my computer?

Isaac1235
Isaac1235
Community Member

Hello, I have put all my passwords into my 1Password app on my iPhone. My phone needed to be restored and I lost everything. Is there a way I can get my passwords on my computer? Or if I re-download the app, will all my passwords be there?


1Password Version: Not Provided
Extension Version: Not Provided
OS Version: Not Provided
Sync Type: Not Provided

Comments

  • hawkmoth
    hawkmoth
    Community Member
    edited October 2015

    Did you ever enable syncing of your 1Password data to iCloud or Dropbox? Was your iPhone backed up to your computer or to iCloud? Or did you take steps to back up your 1Password data to iTunes? Do you have 1Password installed on your computer and synced to the same place as your iPhone?

    If the answers to any of these questions are Yes, you may be able to retrieve your data. Let us know, and specific instructions will follow to deal with your situation.

    If none of the answers are Yes, you likely won't be able to retrieve your data. When apps are deleted from iOS devices, all of the associated data get deleted too.

  • Hi @Isaac1235,

    hawkmoth's points above are spot on. Please let us know.

    Thanks!

    Ben

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