Nothing happens after clicking 1Password extension button in Chrome

It seems recently the 1Password extension is no longer functioning properly in Chrome. When I click the button nothing happens - but Ctrl + \ still works properly though...


1Password Version: 4.6.0.586
Extension Version: 4.4.3.90
OS Version: Windows 10 Pro
Sync Type: Not Provided

Comments

  • littlebobbytables
    littlebobbytables
    1Password Alumni

    Hi @phoenixinter,

    I'm not primarily a Windows user myself so I just booted up a copy, made sure everything was up to date and everything behaved as expected. Both ctrl + \ and the 1Password Chrome Extension button worked.

    1. Check and see if Chrome is up to date. You can check by visiting chrome://help/ in Chrome. If there is an update pending see if installing it and restarting Chrome helps.
    2. Have you tried rebooting your computer?

    If we're lucky one of those helps, if not we'll continue working with you :smile:

  • phoenixinter
    phoenixinter
    Community Member

    Interestingly a rebooting helps...Thanks :)

  • littlebobbytables
    littlebobbytables
    1Password Alumni

    Hi @phoenixinter,

    I wish I could say why that should help beyond the fact that numerous sub-systems get reset as a result of a reboot but I confess I do not know the specific. All I can say with some general confidence is that every so often a reboot doesn't do any harm. The good part of course is it's working again for you :smile:

This discussion has been closed.