Slow app start up

sfpons
sfpons
Community Member
in iOS

Ever since upgrading to a new iPhone 6s,1password is slow to open. First when you tap to open, 2nd, after you enter the master password or Touch ID. Same issue even after deleting the app & reinstall. Anyone experiencing this?

Comments

  • Ben
    Ben

    Hi @sfpons,

    Thanks for taking the time to write in.

    Anyone experiencing this?

    Yes, unfortunately. Our developers are investigating the cause, but preliminary results point to a possible issue with Touch ID. Could you please try disabling Touch ID within 1Password and see if that has any effect on the slowness?

    Thanks!

    Ben

This discussion has been closed.