New 6S Plus, data is jumbled after reinstall

bchimenti
bchimenti
Community Member

I got a new 6S plus yesterday, and after all apps including 1password downloaded on new phone, the data is all jumbled. I reinstalled via cloud and still have correct data on older iPhone 5S. When I open 1password (newest version) on new 6S, many of the categories don't open even though there is a number posted beside them. The number of items is all jumbled as well. For example, the category "passports" is one of the few that opens and has a "6" next to the category, but there are only 4 passports actually in the category. Other categories like logins and all items don't even open.


1Password Version: Not Provided
Extension Version: Not Provided
OS Version: Not Provided
Sync Type: Not Provided

Comments

  • bchimenti
    bchimenti
    Community Member

    Should I just delete the app and reinstall it from scratch?? Help??

  • bchimenti
    bchimenti
    Community Member

    OK, I deleted the app, reinstalled it, then re-sync'd from icloud and everything looks fine now...so far.

  • littlebobbytables
    littlebobbytables
    1Password Alumni

    Greetings @bchimenti,

    I'm sorry we didn't reach you before you felt it necessary to delete and reinstall - that can't have been fun. I'm not sure what happened but at least you found starting over helped. Please do let us know if you see anything like this again.

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