My 1Password does not sync between my iphone6plus and my macbook pro running OS X El Capitan
I have more logins, secure notes, etc. on my Macbook Pro than on my iphone6plus. I just typed in a new login called Testing iCloud Sync on my phone. It does not post to my macbook pro.
1Password Version: 1Password 5 5.3.2
Extension Version: 1 Password 6 for IOS
OS Version: OSX
Sync Type: Not Provided
Referrer: kb:icloud-troubleshooting, kb:icloud-enable-in-system-preferences, kb:sync-options, kb:icloud-troubleshooting
Comments
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the sync type is iCloud. The OS X is El Capitan.
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Hi @marshawilson,
Thanks for taking the time to write in with this issue. I apologize for the difficulty. It appears you've already reviewed our knowledge base articles on iCloud sync issues, so the next step would be to get a look under the hood on each your Mac and iPhone. I'd like to ask you to create some Diagnostics Reports, one from each of your devices.
—Mac—
https://support.1password.com/diagnostics/mac.html—iOS—
https://support.1password.com/diagnostics/ios.htmlAttach the Diagnostics Report to an email message addressed to support+forum@agilebits.com.
Please do not post your Diagnostics Report in the forums, but please do include a link to this thread in your email, along with your forum handle so that we can "connect the dots" when we see your Diagnostics Report in our inbox.
You should receive an automated reply from our BitBot assistant with a Support ID number. Please post that number here so we can track down the report and ensure that it is dealt with quickly. :)
Once we see the report we should be able to better assist you. Thanks very much!
Ben
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Hello Ben, I'm having the exact same problem on iPhone 9.0.2 and OS X El Capitan.
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I just realized that my iPad is even worse off.
Support ID is [#MGG-64444-476]
Thanks!
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