unable to import data from version 3 to version 5

JohnZelinskiy

Hello there,

I had 1Password version 3 and backup my data via wifi to a file *.1ptbackup, I purchase 1Password latest version with all advanced features but can't restore my backup. I delete version 3 from my iPhone.
I read a lot on the forums and one option is to re-download version 3 and then import notes to version 5.
My problem, i can't see version 3 in my Purchased products. I can only see version 6 in my purchased products.

Please help,
John

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1Password Version: Not Provided
Extension Version: Not Provided
OS Version: Not Provided
Sync Type: Not Provided

Ben

Hi @JohnZelinskiy,

Thanks for taking the time to write in.

If you have the 1ptbackup file you can try following these instructions:
https://support.1password.com/upgrade-ios/#1password-3-7-1-or-earlier

For anyone else reading: we do not recommend removing v3 from your device until you have all of your data safely in v6.

Thanks.

Ben