Sync using Dropbox, I continually get an error about Failed to list remote data folder in Dropbox
With the path to the default folder. I get this error on my iPad as well as my iPhone 5s.
In the dropbox ios app it takes a few minutes for the .../default/data folder to list the entries.
In the dropbox Yosemite or El Capitan app it shows 20,951 items in teh data/default directory
1Password Version: 6.01
Extension Version: Not Provided
OS Version: IOS 9.0.2
Sync Type: Dropbox
Referrer: kb:dropbox-troubleshooting
Comments
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Hi @SkipDobrin,
Sorry to hear about the trouble! I'd like to ask you to create some Diagnostics Reports, one from each of your devices.
—Mac—
https://support.1password.com/diagnostics/mac.html—iOS—
https://support.1password.com/diagnostics/ios.htmlAttach the Diagnostics Report to an email message addressed to support+forum@agilebits.com.
Please do not post your Diagnostics Report in the forums, but please do include a link to this thread in your email, along with your forum handle so that we can "connect the dots" when we see your Diagnostics Report in our inbox.
You should receive an automated reply from our BitBot assistant with a Support ID number. Please post that number here so we can track down the report and ensure that it is dealt with quickly. :)
Once we see the report we should be able to better assist you. Thanks very much!
Ben
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I got two Support ID numbers
For your reference, your support ID is [#YSR-18723-888] MacBookPro 10.11
For your reference, your support ID is [#MXT-98324-135] IOS 90 -
Thanks, @SkipDobrin. We've received your reports and will respond via email with the next step as soon as we've had a chance to properly review them.
Ben
ref: MXT-98324-135
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