iOS not synching using Dropbox

artignacio
artignacio
Community Member
in iOS

I just upgraded 1Password on iOS to be able to have multiple vaults. I'm synching using Dropbox and iCloud, on Mac, iPhone, iPad. Synching works for iCloud. I can synch Dropbox across Macs. Synching Dropbox to iOS devices not working, though they appear to be pointed at the right .agilekeychain file.

The only thing I can think is that the machine with Dropbox and iCloud synching has this pathing:

Dropbox Blah > Dropbox > 1Password > Blah.agilekeychain.

1Password Version: 5.3, 5.5
Extension Version: Not Provided
OS Version: OS X 10.10.5, iOS 8.4.1
Sync Type: Not Provided

Comments

  • AGAlumB
    AGAlumB
    1Password Alumni

    @artignacio: Sorry for the trouble! There are a number of things that need to be setup properly for your data to sync. Please follow the steps in this guide, as it will help narrow down the issue:

    Dropbox troubleshooting

    Please let me know what you find. I look forward to hearing back from you! :)

  • artignacio
    artignacio
    Community Member

    Thanks, @brenty. It's working now. Looks like it was just some latency.

  • AGAlumB
    AGAlumB
    1Password Alumni

    Aha! Thanks for the update. I'm glad to hear it's working for you now. Indeed, I sometimes get 'missing file' errors and other strangeness too when Dropbox isn't quite finished syncing something, but it all works out in the end. Cheers! :)

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