Help
I had not been in this app from several weeks. Recently I needed to retrieve some of my passwords and the screen that popped up was not the one that showed up when indirect got the app. I have tried but can't get to my secret passwords. Has something changed recently and is there directions on how to get to my passwords? Tks
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It may be best to ask support these questions via email. Just a speculation that this may require a little more in depth troubleshooting, such as a diagnostic report etc.
At any rate this will get you into a private discussion with the staff, more of a one on one type of situation.
Please send in an email to support+forums@agilebits.com including a link to this topic and any other information you may have remembered, since posting it. I know I often think of things just after that submit button.
You will receive an automated reply to the email from the autoresponder bitbot. Inside you will find a ticket ID. Please post that ticket ID number here in a follow up post. That will help ensure the staff can collect the 2 occurrences and allow them help you quicker.
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Tks
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