I recently bought iPhone 6s, now i can't sign in and i'm not sure where my data is saved to sync..
When I first downloaded the app on my previous phone, I don't remember it asking me to save my data in iCloud, dropbox, or PC/MAC. I logged in each time with my username and password and everything was there. Before buying the iPhone 6s, I backed up my phone, and then sync my new phone and when trying to access the app, it's telling me to sync existing vault but none of those options are syncing. What do I need to do? Can I not just log in with my username and password??
1Password Version: Not Provided
Extension Version: Not Provided
OS Version: Not Provided
Sync Type: Not Provided
Referrer: forum-search:I recently bought iPhone 6s, now i can't sign in and i'm not sure where my data is saved to sync..
Comments
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Hi @jierardi,
Thanks for taking the time to contact us. By default your 1Password data is stored only on the device you created it on. We offer a number of options for sync & backup. At this stage you'd need to either sync your data from your old phone to the new one or backup from the old phone and then restore onto the new one.
Instructions can be found here:
Sync: https://support.1password.com/guides/ios/syncing.html
Backup: https://support.1password.com/ios-itunes-backups/Thanks!
Ben
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