Installing problems 1 Password after updating ipad to iOS 9.0.2

AGWWGA

I recently updated my iPad iOS to version 9.0.2.
After this update to the new iOS, I can't install the 6.0.1 update for 1 Password.
The downloading process is completed bit the installation crashes i.e. does nothing.
Please help I need my passwords (back up in the cloud).

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1Password Version: 9.0.2
Extension Version: Not Provided
OS Version: iOS 9.0.2
Sync Type: iCloud
Referrer: kb-search:installing failure

Ben

Hi @AGWWGA,

I'm sorry to hear you're having trouble getting 1Password installed on your upgrade device. Could you please try restarting the device and see if that helps?

Instructions:
https://support.apple.com/en-us/HT201559

Thanks!

Ben

AGWWGA

Hi Ben,

Thank you o so much, I followed the link you posted and force started the iPad with iOS 9.0.2.
Now the update to 1Password 6.0.1 is properly installed and I have all my Passwords.
Again thank you and this is a wonderful product and support.

AGWWGA

Ben

Excellent. Glad to hear that helped. Thanks for the kind words, and the follow-up! If there is anything else we can do, please don't hesitate to contact us.

Ben