1Password shows trial

wnabi

Hello, I bought my 1password from App store through my Iphone two years now. I am using MAC PRO OS 10.7 and Windows 10.
I did install 1Password on both computers. Both show 1Password as a trial version. I had hard time to get the version of 1Password for my Mac OS 10.7, I don't know if you have a new version for OS 10.7 now........? I did the synch procedure via Dropbox and got my data into both Mac and Windows. Again I did install my 1Password through App store and works perfect into my iphone. I never had a serial number when I bought and install 1Password into my iphone for the first time. I appreciate your valuable help. I don't want to stay with trial version on my computers while I already paid my App via App store.

Many thanks for your time.

M. Nabi

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1Password Version: Not Provided
Extension Version: Not Provided
OS Version: Not Provided
Sync Type: Not Provided
Referrer: kb:sync-options, kb:move-to-dropbox-disabled

Ben

Hi @wnabi,

1Password is sold on a per-person, per-platform basis. Have you purchased 1Password for Mac and 1Password for Windows separately from 1Password for iOS? They are sold separately.

Thanks.

Ben

wnabi

Hello Ben,
No I just bought 1Password for my Iphone. I didn't know that I need to buy a second for my windows. It says you can use 1password for all your devices and sync them together, we have to get 1password for each device.........? Frankly it doesn't make sense........! But we can't change the policy which is focused on making money. Anyway, now I can forget my Windows. Let's talk about my Mac. I have 1Password into my Iphone since probably 2 years now and I am very happy about that. At home I have my Mac pro OS 10.7 and I had hard time to install 1Password. why that? This time it is a paid software for Mac. Did you though about the people who can't upgrade from 10.7 to 10.8 or further. My reason is because I will lose my Final Cut Pro 6 (FCP6) software. FCP 6 is not running with 10.8. So I stuck in 10.7.
Now I could finally install 1Password for 10.7 but it still ask my a serial number and I can't add more info into the 1Password through my Mac pro. The solution is to trace my name or my purchase and if it proves that I already bought your software, please give me a serial number to unlock my password into the Mac. Again I never had any Password when I bought my App from App store at that time. I hope you understand the situation and my concern.

Again thanks for your time and your message.
here is my info:
My name: Wahid NABI
Cellphone: [deleted to protect privacy] (which contains 1Password App)

Thanks Ben

Nabi

Ben

Hi @wnabi

Sorry for the delayed reply.

It says you can use 1password for all your devices and sync them together

Correct, you can find versions of 1Password available for Mac, Windows, iOS, Android, ... And they can all sync over Dropbox. They are sold separately though.

Let's talk about my Mac.

Okay. :)

I have my Mac pro OS 10.7 and I had hard time to install 1Password. why that?

Unfortunately the latest version of 1Password for Mac (v5) will not run on OS X 10.7. It requires OS X 10.10 (Yosemite). To run 1Password on OS X 10.7 you'd need a legacy version:
https://agilebits.com/downloads#legacy_versions

Again I never had any Password when I bought my App from App store at that time

Ah, no problem. 1Password 3 for Mac (the latest version for OS X 10.7) existed before the App Store, and as such was only available from our webstore, which uses license keys instead of your Apple ID to track purchases. We'll get that fixed up for you. Please keep an eye our for an email from us.

Ben

wnabi

Thanks Ben,
I got my key for my 1Password 3. This App is not the same I have in my Iphone but at last it works.........!
Again thanks for your service.

Wahid

Ben

You're very welcome Wahid ( @wnabi ). If there is anything else we can do, please don't hesitate to contact us.

Ben