Can't sync via WiFi: iPad doesn't accept Macbook Pro device name

lrosenblum
lrosenblum
Community Member

WiFi sync problem: 1Password on iPad won't recognize MacBook Pro device name. Keep getting Sync Problem Error that includes failure code "7013 Failed to verify Master Password on your computer."


1Password Version: 5.4
Extension Version: 4.4.3
OS Version: OS X 10.10.5
Sync Type: WiFi
Referrer: forum-search:Can't sync via WiFi: iPad doesn't accept Macbook Pro device name

Comments

  • lrosenblum
    lrosenblum
    Community Member

    WiFi sync problem: 1Password on iPad won't recognize MacBook Pro device name. Keep getting Sync Problem Error that includes failure code "7013 Failed to verify Master Password on your computer."

  • Stephen_C
    Stephen_C
    Community Member

    Is it possible that you have different master passwords on the two devices?

    Stephen

  • Hi @lrosenblum,

    Did you see Stephen's question above? It seems likely that having different Master Passwords on each device would be the cause of this issue.

    Please let us know.

    Ben

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