Troubles reauthorizing my Dropbox account on iOS9 via 6s

colepole
colepole
Community Member
in iOS

I switched to a 6s from a 6 yesterday evening and have been prompted several times to reauth my Dropbox account. The message says "Dropbox Authorization Failed. It appears 1Password is no longer authorized to connect to your Dropbox account. Tap 'Authorize' to reconnect to Dropbox."

I reconnect each time and then it's fine, until it's not. Today, I kept getting the prompt again before I could even finish typing in the password.

Help?

1Password Version: 6.0.2
Extension Version: Not Provided
OS Version: iOS 9.0.2
Sync Type: Dropbox
Referrer: forum-search:dropbox authorize ios 9

Comments

  • ag_kevin
    ag_kevin

    Hi @colepole ,

    I'm sorry you having issues syncing with Dropbox. Try this:

    1. Go to Settings->Backups and create a backup. (This is not strictly necessary, but I always recommend it to be safe)
    2. Go to Settings->Vaults and choose your vault.
    3. Disable sync
    4. After it has disabled sync, re-enable Dropbox sync. It will ask you to authorize again.

    Please, set me know if that fixes the issue.

    Cheers,
    Kevin

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