An automatic iPhone app update stopped and now app does not work (icon grayed out).

jeschroder
jeschroder
Community Member
in iOS

Last night an automatic update for the iPhone app stopped about ⅔ way through, and now the app is grayed out and does not open.

1Password Version: Not Provided
Extension Version: Not Provided
OS Version: Not Provided
Sync Type: Not Provided
Referrer: kb:error-connect-to-mini, kb:how-safe-is-cloud-sync, kb-search:updating 1password mini, kb:network-activity, kb:check-app-version

Comments

  • Stephen_C
    Stephen_C
    Community Member

    @jeschroder I have moved your post from the 1Password for Mac forum to the 1P for iOS forum where you will get more help.

    Stephen

  • ag_kevin
    ag_kevin

    Hi @jeschroder ,

    Sometimes the updates get stuck. Restarting your device and trying to launch the app again usually causes it to continue and finish the update. If it does not, please let us know.

    Cheers,
    Kevin

This discussion has been closed.