I have two installations of 1 pw one on my Iphone and one on my Ipad they have started acting a bit

Sigurd
Sigurd
Community Member

I have two installations one on my Iphone and one on my Ipad. They act a bit weird suddenly on my iphone 1 pw drop out suddenly. On my Ipad I loose the sign in page but when I type in my password it opens up correctly.
I remember that I have been several times paged to update my version but I havent done it and now I dont get the reminder to update any longer.
Best Regards
Sigurd


1Password Version: Not Provided
Extension Version: Not Provided
OS Version: Not Provided
Sync Type: Not Provided

Comments

  • Sigurd
    Sigurd
    Community Member

    Problem solved I fetched the new version in Appstore and it was pretty easy to syncronize my data from the old version to the new - thank god.

  • AGAlumB
    AGAlumB
    1Password Alumni

    Excellent! Thanks for the update. It sounds like you had an old 1Password touch/Pro app on your devices, which is separate from the newer version currently in the store (which explains why you ended up with two apps!)

    In case it helps anyone else, 1Password 6 (or 5, technically) should be able to import the data form the old app, and you can follow this guide to migrate to the new version. Cheers! :)

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