Connection to Dropbox get's stuck.

AndiPi

Hi,
after having deleted 1Password from my iPhone 6+ accidentaly, I have reinstalled it and am now trying to get it to work again. For some reason I cannot connect to my Dropbox again.
I get the authorization window of Dropbox, acnowledge it, can choose the 1Password keychain and then only get an empty Dropbox windows that does not show anything and does not change even after having waited for about 15 minutes:

What am I doing wrong? Does it have anything to do with iOS 9.1 beta 5?

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1Password Version: 6.0.2
Extension Version: Not Provided
OS Version: iOS 9.1 beta 5
Sync Type: Dropbox

AndiPi

Just uninstalled 1Password on my iPad Air 2 too which still runs iOS 9.0.2.
Same effect here. I cannot reconnect to Dropbox:

Ben

Hi @AndiPi,

Sorry to hear about the trouble. Do you have the Dropbox app installed on both of these devices? If you launch that does it respond as expected?

Please let me know.

Ben

AndiPi

Hi Ben,
Yes I have and yes it does.
I also tried to uninstal Dropbox and to connect 1Password again. Same problem here.

Ben

Thanks. I'd like to ask you to create a Diagnostics Report from your iOS device:

https://support.1password.com/diagnostics/ios.html

Attach the Diagnostics Report to an email message addressed to support+forum@agilebits.com.

Please do not post your Diagnostics Report in the forums, but please do include a link to this thread in your email, along with your forum handle so that we can "connect the dots" when we see your Diagnostics Report in our inbox.

You should receive an automated reply from our BitBot assistant with a Support ID number. Please post that number here so we can track down the report and ensure that it is dealt with quickly. :)

Once we see the report we should be able to better assist you. Thanks very much!

Ben