my 1password keeps shutting down..then always asks me to send a report, which I do every time.

jerri122
jerri122
Community Member
in iOS

I can only access one password at a time, then my app closes and asks me if I want to send an error message, which I always do. VERY annoying. any thoughts

1Password Version: 3.7.2
Extension Version: Not Provided
OS Version: Not Provided
Sync Type: Not Provided
Referrer: forum-search:my 1password on my iphone keeps shutting down

Comments

  • Stephen_C
    Stephen_C
    Community Member

    On what iOS version are you running 1P3.7.2? (I ask only because 1P 3.7.2 is now a rather old version of 1P.)

    Stephen

  • Ben
    Ben

    Hi @jerri122,

    As Stephen_C mentioned 1Password 3 is quite old at this point (retired in December 2012):

    It will not run properly on newer versions of iOS. If you are running a modern version of iOS we'd highly recommend upgrading to 1Password 6 for iOS:

    https://support.1password.com/upgrade-ios/

    I hope that helps. Should you have any other questions or concerns, please feel free to ask.

    Ben

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