1password version 6.0.2 for iOS want sync with 1password version 5.3.2 for Mac. Says incorrect passw

dspiers167
dspiers167
Community Member

1password version 6.0.2. For iOS want sync with Mac 1password version 5.3.2 on Mac. Says incorrect password. Have uninstalled twice and reinstalled twice and have purchased two paid versions and still don't work


1Password Version: Not Provided
Extension Version: Not Provided
OS Version: Not Provided
Sync Type: Not Provided
Referrer: forum-search:1password version 6.0.2 for iOS won't sync with 1password version 5.3.2 on Mac

Comments

  • Hi @dspiers167,

    Thanks for taking the time to write in. I assume you are following our WiFi sync guide to accomplish this sync?

    https://support.1password.com/guides/ios/sync-over-wifi.html

    If so, could you please let me know which step you get to where this error occurs?

    Thanks!

    Ben

  • dspiers167
    dspiers167
    Community Member

    Wifi sync. Tried the iCloud but that didn't work either even though ICloud is enabled on iPhone but does not show up on Mac.

  • Hi @dspiers167,

    Sorry if I was not clear. I'm asking which specific step of the guide you reach when you receive this error message.

    Thanks.

    Ben

  • dspiers167
    dspiers167
    Community Member

    When I click "sync with wifi" it says "password not set". I enter password and it says: Sync Problem incorrect secret. Please make sure it matches the secret shown on the computer. I know I am using correct password

  • dspiers167
    dspiers167
    Community Member

    When I open 1password app on iPhone i get a screen that asks me to choose how I sync date: sync with iCloud, sync with dropbox, or sync using wifi. I click wifi and then it shows my Mac and I tap on that and go down to secret and add secret password and sync now and the above message is what I get. I just noticed that the computer it is showing is Macbook Pro which I USE to have and gave to my husband and I have the new gold Mac. Could that be the problem? I tried to remove the Macbook pro but it wouldn't let me do that.

  • Hi @dspiers167 ,

    That indeed sounds like the problem. 1Password on your phone will show any Mac on your network that has WiFi sync turned on in the 1Password Preferences. So it sounds like your husband has it turned on on his MacBook Pro, but you don't have it enabled on your gold MacBook. Go to the 1Password on your MacBook and enable WiFi sync in its Preferences under Sync. Then it should show up on your iPhone.

    If your husband isn't using WiFi Sync, he can turn the Sync off, then it will no longer appear in your iPhone's settings.

    If you have further questions, please reply.

    Cheers,
    Kevin

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