1st syncing to iphone w/dropbox; sync complete; dropbox works; can't open "KeydataFile", what next?

CindyP

When I click on the hyperlink to the "ket data file" it does not open.

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1Password Version: 5.1
Extension Version: Not Provided
OS Version: iOS 9.1
Sync Type: dropbox
Referrer: forum-search:1st syncing to iphone w/dropbox; sync complete; dropbox works; can't open "KeydataFile", what next?

MrRooni

Hi @CindyP, thanks for taking the time to write in. I'm sorry that you're having trouble syncing via Dropbox. Could you give me a little more detail about where exactly you're running into trouble?

Check out our Dropbox sync instructions here and let me know where things fall down for you: https://support.1password.com/guides/ios/sync-with-dropbox.html