what is the phone number to speak to someone at customer support (Backup Help)
I would like to explore options for backing up my 1Password program and data I currently have stored on my iOS?
John
1Password Version: Not Provided
Extension Version: Not Provided
OS Version: Not Provided
Sync Type: Not Provided
Referrer: forum-search:what is the phone number to speak to someone at customer support
Comments
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(I moved your post to the iOS section of the forum, since your question is about that version. You'll get better help there.)
You can back up your 1Password for iOS to iTunes. The directions are here: Creating and restoring 1Password backups in iTunes.
You could also sync your data to iCloud or Dropbox. That isn't quite a full backup, but it would allow you to recover the most recent version of your data if your iOS device is damaged or lost. You can find the links to set up either for iOS on this page: Sync options compared: Dropbox vs iCloud vs Wi-Fi. If you scroll down the page while reading the article, you'll find links to those instructions.
Those are the most reliable options. If you also backup your entire iOS device to iCloud or iTunes, you theoretically should be able to restore the data by restoring the entire device from a recent backup. However, some users have had difficulty with getting the data back, so I would urge you to use one or both of the other options that I've described.
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@JRWZO6: Sorry or the confusion! We are a small company, so we don't have a callcenter with 'operators standing by'...and of course in this case, it would be pretty difficult to give you a link to the instructions over the phone. ;)
Be sure to follow the knowledgebase article hawkmoth referenced to backup your 1Password data, and if you have any questions about that or anything else let us know...but be sure to include some basic information about your setup (OS, 1Password, and device versions) so we can better assist you. I look forward to hearing back from you! :)
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