Master pw won't work after trying to sync with drop box

jjs
jjs
Community Member
in iOS

I tried to sync 1P 6.0.2 on my iphone 6 plus IOS 9.1 with dropbox which failed and now my master pw won't work. It's the right pw. I've never used it anywhere but on my phone.

1Password Version: 6.0.2
Extension Version: Not Provided
OS Version: ios 9.1
Sync Type: drop box

Comments

  • AGAlumB
    AGAlumB
    1Password Alumni

    @jjs: Be sure that you're accessing the same vault on each device, and that you're entering the password correctly. Of course, if it's the wrong vault they shouldn't match! Try the steps in this guide to verify your Dropbox setup:

    Dropbox troubleshooting

    I'm not sure what device you're trying to sync to though, so any additional details you can supply might be helpful. And to be clear, 1Password has its own copy of your data stored in the app itself, so you can always disable Dropbox sync and set it up again if you made a mistake. Please let me know what you find! :)

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