User name and password not auto filling.

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Bryan_L
Bryan_L
Community Member
in iOS

I have just installed the ios version on my phone. I have carried out a sync of my current vault. On a couple of the sites the user name and password details are not being filled in automatically. The passwords and details are shown in the App but when I click on the web address to open the page the details are not being filled in. They are and work fine on my mac, in the main programme.

1Password Version: 6.0.2
Extension Version: Not Provided
OS Version: ios 9.1
Sync Type: Not Provided

Comments

  • Ben
    Ben
    Options

    Hi @Bryan_L,

    Do you perhaps have iCloud Keychain turned on? 1Password doesn't auto-fill any credentials; it only fills when prompted.

    You can read more about filling on iOS here:

    If you are having trouble filling a particular login with one of these methods, please try the other and see if it works there. If it does not work either way, please try saving a new login. If with a new login item neither filling method works, please let us know what the URL to the login page in question is.

    Thanks!

    Ben

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