Problems getting new version.

Webbman4
Webbman4
Community Member
in iOS

In iTunes it shows version 6.0.2. So I installed it on my iPad that is using IOS 9.1. When I open it up it shows as version 5.0.2 instead of 6.0.2.

1Password Version: Not Provided
Extension Version: Not Provided
OS Version: Not Provided
Sync Type: Not Provided
Referrer: forum-search:I have IOS 9.1 on my iPad. When I downloaded 1Password version 6.0.2 from iTunes it shows as version 5.0.2.

Comments

  • Stephen_C
    Stephen_C
    Community Member

    @Webbman4 as your problem apparently relates to 1P for iOS rather than 1P for Mac I have moved your post from the 1Password for Mac forum to the 1P for iOS forum where you will get more help.

    Stephen

  • AGMarshall
    AGMarshall
    1Password Alumni

    @Webbman4 I'd like to ask you to create a Diagnostics Report from your iOS device:

    https://support.1password.com/diagnostics/ios.html

    Attach the Diagnostics Report to an email message addressed to support+forum@agilebits.com.

    Please do not post your Diagnostics Report in the forums, but please do include a link to this thread in your email, along with your forum handle so that we can "connect the dots" when we see your Diagnostics Report in our inbox.

    You should receive an automated reply from our BitBot assistant with a Support ID number. Please post that number here so we can track down the report and ensure that it is dealt with quickly. :)

    Once we see the report we should be able to better assist you. Thanks very much!

This discussion has been closed.