lost iphone

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graemebuckle
graemebuckle
Community Member

Hi, I have lost my iPhone and only had the value there. I have an iPad and have just downloaded the app to that. How do I transfer the vault info from my lost iPhone!


1Password Version: Not Provided
Extension Version: Not Provided
OS Version: Not Provided
Sync Type: Not Provided
Referrer: kb:icloud-enable-in-system-preferences

Comments

  • Stephen_C
    Stephen_C
    Community Member
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    You can't transfer the vault from your lost phone directly without access to your lost phone. In order to recover your 1Password data you need access to either:

    • a backup of your 1P data from your phone, which you made before you lost the phone; or
    • a copy of your 1P data in iCloud or Dropbox (to which you sync'd your phone before you lost it).

    (I'm assuming you don't have a copy of your 1P data on any other device.)

    Stephen

  • AGMarshall
    AGMarshall
    1Password Alumni
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    @graemebuckle Sorry to hear about the loss of your iPhone! Stephen is exactly correct - there is no way to get your 1Password data from a lost phone unless you have backed up your 1Password data or were syncing your data. Do either of these scenarios apply?

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