lost iphone

graemebuckle
graemebuckle
Community Member
in iOS

Hi, I have lost my iPhone and only had the value there. I have an iPad and have just downloaded the app to that. How do I transfer the vault info from my lost iPhone!

1Password Version: Not Provided
Extension Version: Not Provided
OS Version: Not Provided
Sync Type: Not Provided
Referrer: kb:icloud-enable-in-system-preferences

Comments

  • Stephen_C
    Stephen_C
    Community Member

    You can't transfer the vault from your lost phone directly without access to your lost phone. In order to recover your 1Password data you need access to either:

    • a backup of your 1P data from your phone, which you made before you lost the phone; or
    • a copy of your 1P data in iCloud or Dropbox (to which you sync'd your phone before you lost it).

    (I'm assuming you don't have a copy of your 1P data on any other device.)

    Stephen

  • AGMarshall
    AGMarshall
    1Password Alumni

    @graemebuckle Sorry to hear about the loss of your iPhone! Stephen is exactly correct - there is no way to get your 1Password data from a lost phone unless you have backed up your 1Password data or were syncing your data. Do either of these scenarios apply?

This discussion has been closed.