Need assistance not technical went to log in @ 1password security site opens up

herman1
herman1
Community Member
edited October 2015 in iOS

Can 't open my passwords when I open 1password it goes to security


1Password Version: Not Provided
Extension Version: Not Provided
OS Version: Not Provided
Sync Type: Not Provided

Comments

  • Hi @herman1,

    Thanks for taking the time to write in. Your post is a little light on details, so I don't have a lot to work off of. It sounds as though 1Password may be unlocking to the Settings > Security screen. If that is the case you can simply tap on the Categories tab to get back to the view of your data:

    On an iPad this tab bar is along the left hand side of the screen instead of the bottom.

    I hope that helps. If not, please let me know:

    • What version of 1Password you are using
    • What device (e.x. iPhone 5s) you are using
    • What version of iOS is on the device
    • What you are attempting to do, what steps you take, what you were expecting to happen, and what happens instead

    Thanks.

    Ben

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