need a phone number to talk to support

Unable to make 1Password work with Merrill Lynch logins. I had it working before the latest update and now it will not work at all.


1Password Version: Not Provided
Extension Version: Not Provided
OS Version: Not Provided
Sync Type: Not Provided
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Comments

  • billfuller
    billfuller
    Community Member

    where do I find the information you say I have not provided?

  • billfuller
    billfuller
    Community Member

    version is 4.6.0.586

  • littlebobbytables
    littlebobbytables
    1Password Alumni

    Hi @billfuller,

    Those questions are kind of boiler plate ones for all types of queries that we might see here. Instead could you supply the following please.

    1. What version of 1Password are you running? From your answer we know you're running 1Password for Windows 4.6.0.586 so this one is answered.
    2. What is your preferred browser and the version of that browser?
    3. What version of the 1Password extension is installed?
    4. What is the URL for the page that you're having trouble with? That way I can test using the same setup and see. If you could say how it isn't working that would help too :smile:

    With those details I would expect we can replicate and then hopefully find an answer to help you get things going again.

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