original old version of 1password...using appleid that doesn't exist...I don't remember password
rifat_sivjee
Community Member
in iOS
I have the original version of 1password. I just bought my new iphone and it is having trouble syncing my info from 1password. Is there a way to retreive my 1password info?
1Password Version: original
Extension Version: Not Provided
OS Version: Not Provided
Sync Type: Not Provided
Referrer: kb:check-app-version
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Comments
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FYI, I have an iphone 6 plus. My 1password app was downloaded when I had the iphone 3G. I have an icloud backup
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Hi @rifat_sivjee ,
We need to know a few more details to assist you.
- Did you sync your old iPhone to a Mac or PC or make any backups locally?
- Do you have the older 1Password app on your new iPhone?
- When you got your new phone, did you restore the old iCloud backup to your new phone or "start fresh"?
- Do you have 1Password on a Mac or PC and did you sync that to your iPhone?
Thanks. With the answers to those questions, we should be able to assist you.
Regards,
Kevin0
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