constant popup message Dropbox not Authorized.

carneyja
carneyja
Community Member

I was syncing with Dropbox but now want to use iCloud as soon as I switched I get the constant popup message Dropbox Authorization failed, Authorize or Dismiss. Dismiss does not stop the constant popup. Only switching back to sync'ing with dropbox stops the message. I feel like I'm locked into using dropbox vs being able to switch to iCloud. I also tried turning on Airplane mode and that does not stop the constant message.


1Password Version: Not Provided
Extension Version: Not Provided
OS Version: Not Provided
Sync Type: Not Provided
Referrer: ug:mac/, kb-search:dropbox authorization failed

Comments

  • littlebobbytables
    littlebobbytables
    1Password Alumni

    Hello @carneyja,

    That's a new one to me and I can see how that would be annoying. Let's start with learning a bit more about your setup.

    1. What version of iOS are you running?
    2. What version of 1Password are you running?
    3. Do you have the Dropbox iOS app installed on your iOS device?
    4. Do you have multiple vaults in 1Password for iOS and if so, are they synced to Dropbox?

    Hopefully we can figure out what is going on. I'm hoping that by learning a bit more about your setup we can replicate which in my mind is the best situation. A problem we can replicate is one we can easily describe to the devs and get them to work on :smile:

This discussion has been closed.