ios version does not reflect current dropbox state thus not allowing syncing another vault

yaun
yaun
Community Member
edited November 2015 in iOS

Hello,
I have created a new vault on 1P on Windows, moved that to dropbox. When trying to access this from iOS 1Password 6 it does not show up, just the test vault I created an hour ago. Dropbox files are in sync.Creating more vaults in Windows version and moving that to Dropbox does not help (those do also not show up). Deleting the 1Password files from dropbox and starting all over does not help either.

What can I do?

P.S.: Personal Feedback: Creating multiple vaults on iOS is a royal pita with dropbox the only sync service allowed. It is not totally clear to me why I cannot create multiple vaults on iOS without the need to have it synced to anywhere.

1Password Version: iOS : Latest. Windows: 4.6
_Extension Version: Not Provided
OS Version: Not Provided
Sync Type: Not Provided
Referrer: ug:mac/installing-from-the-mac-app-store-mas, kb:dropbox-troubleshooting, kb:dropbox-troubleshooting-verify-uploads, kb:diagnostics, kb:dropbox-troubleshooting

Comments

  • yaun
    yaun
    Community Member

    Great. After waiting an hour it eventually showed up.
    Bonus question (feature request): Why can only the primary vault on iOS synced with WLAN?

  • Ben
    Ben

    Hi @yaun,

    Thanks for taking the time to write in.

    Dropbox needs to completely finish syncing the vault from your computer to their storage network before it can be accessed on another device. There are a lot of factors that can affect how long this will take.

    It is not totally clear to me why I cannot create multiple vaults on iOS without the need to have it synced to anywhere.

    1Password for iOS does not have the ability to create any vaults other than the primary vault and a demo vault. We would like to add the ability to create secondary vaults in the future, but I cannot make any promises at this point.

    Why can only the primary vault on iOS synced with WLAN?

    This is a limitation of the current version of our Windows product. Again, we'd like to change this in the future, but I can't comment further. Mac and iOS can sync multiple vaults over WiFi.

    Thanks.

    Ben

This discussion has been closed.