Why can't I just click on the website link in the app and be logged in? Too many steps

When I first bought this app, I was under the impression that once I set up all of the logins, I would be able to just sign into your app and click on the website I wanted and be logged in. This isn't the case at all and I find it daunting. Am I doing something wrong? I feel like I've followed all of the steps. My passwords seem to be saved in your app, but otherwise it's of no use. I can do this with many apps if that's all it is. And I don't have time to swim through the sea of Trouble Shooting pages on your site. I need someone to just tell me in layman's terms how to fix this.
Thanks


1Password Version: Not Provided
Extension Version: Not Provided
OS Version: Not Provided
Sync Type: Not Provided
Referrer: forum-search:Why can't I just click on the website link in the app and be logged in? Too many steps

Comments

  • littlebobbytables
    littlebobbytables
    1Password Alumni

    Hi @staceydlg,

    What you want to happen sounds like open and fill which for most sites should work as you expect it to. You can click on the URL in 1Password and it opens the page in your default browser followed by filling the login page. So if this isn't working then it is something we need to investigate but we will need some information before we can start.

    1. What version of 1Password are you running?
    2. If you are not on a mobile device (iOS or Android), what is your preferred browser and the version of that browser?
    3. As above, If you are not on a mobile device (iOS or Android), what version of the 1Password extension is installed?

    That will hopefully give me a much better idea of what it might be and what needs to be done to get it working :smile:

This discussion has been closed.