Transitioning from v. 3.7.2 to latest version on iphone

4371
4371
Community Member
in iOS

I do not use 1PW on a computer. When I try to sync old version to DropBox, which I use daily, my DropBox password does not work. My old version of the app crashes every time I use it with OS9.XX. PLEASE help me with this problem as I have hundreds of passwords in an ailing version of 1PW. Thanks, Rich

1Password Version: Not Provided
Extension Version: Not Provided
OS Version: Not Provided
Sync Type: Not Provided

Comments

  • Winnie
    Winnie
    1Password Alumni

    Hi @4371

    sorry for the troubles you are having with 1Password 3.7.2.

    For 1Password and Dropbox to communicate behind the scenes, it uses what's called an API (application programming interface).  As you doubtless know, technology changes at a brisk pace; perhaps faster than some of us would like. Companies like Dropbox are no different.  Sometimes it seems like "out with old, in with the latest greatest."  And indeed, we've been notified by Dropbox that as of September 1, 2013 the API for 1Password iOS (3.7.2) -- the version that you're currently using -- is completely shut down.  This is why you are no longer able to communicate and keep up-to-date on any changes or additions you might make.

    I suggest to update your 1Password to the latest version. We have a great article here on how to do this.

    Please let me know if you have any questions about this or run into problems with the upgrade.

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