i lost my master password and i want to make anew one
i can't make a new master password
id tryed to delete it and i installed again but still asking me for an old master password
1Password Version: 1Password Version 5.4 (540046) Mac App Store
Extension Version: Not Provided
OS Version: Not Provided
Sync Type: Not Provided
Referrer: ug:mac/, kb:check-app-version, kb:master-password-not-accepted, kb:starting-over, kb:forgot-master-password
Comments
-
Be sure to follow the instructions for the version you have in this article for the Mac version: How do I start over with an empty vault?
Do notice that there are differences in what you need to do between the version from Apple's Mac App Store and the AgileBIts web store. They have to do with differences in where the data you want to remove are stored.
0 -
Hi @ahtaab,
@hawkmoth is correct... the best route for you would be to follow the instructions on our Starting Over guide. It involves deleting the locations 1Password stores your information in and should let you start fresh.
Let us know how that works out for you.
Rick
0 -
its work
thanks
0 -
That's great to hear @ahtaab :smile: If you have any other issues or indeed just questions about 1Password please don't hesitate to post.
0