Failed to upgrade to v.6. Locked out of old version

whallier

I get a blank black screen after opening up the old version and clicking on "import into new 1Password. I'm locked out of my passwords!! Help

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1Password Version: V. 3 something
Extension Version: Not Provided
OS Version: iOS 9.1
Sync Type: Not Provided
Referrer: kb:upgrade-ios, kb:check-app-version

Ben

Hi @whallier,

Sorry to hear about the trouble. Please try following these instructions instead:

https://support.1password.com/upgrade-ios/#1password-3-7-1-or-earlier

Thanks!

Ben