icloud sync starts and immediately stops

bcplumber
bcplumber
Community Member

I changed appleid; verified passwords and did a test sync from pages. I cannot get the 1password to sync after following all of the steps in help


1Password Version: 6.0.2
Extension Version: Not Provided
OS Version: 9.1
Sync Type: icloud
Referrer: kb:icloud-troubleshooting-reset-cloud-data, kb:icloud-remove-data, kb:icloud-troubleshooting-reset-cloud-data, kb:icloud-troubleshooting, kb:icloud-troubleshooting-reset-cloud-data

Comments

  • AGAlumB
    AGAlumB
    1Password Alumni

    @bcplumber: If you changed Apple IDs, that is the problem: you cannot sync/share data between Apple IDs. Can you tell me more about why you're doing this and exactly what you're trying to accomplish? It may help us determine the best way forward. Thanks in advance! :)

  • bcplumber
    bcplumber
    Community Member

    I changed the id on all of my devices and it would start and immediately stop prior to that.

  • AGAlumB
    AGAlumB
    1Password Alumni

    @bcplumber: Hmm. I'm still not sure what you're trying to do exactly, but you can always reset 1Password's iCloud data and set up sync from scratch. It sounds like 1Password is looking for the data you had it sync previously, and you've pulled the rug out from under it by switching Apple IDs. That can cause a lot of problems. Just follow the steps in these guides:

    Backup your data

    Reset iCloud Sync

    Setup iCloud Sync

    I hope this helps. Please let me know how it turns out! :)

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