Lost pro-function-status

volkmar
volkmar
Community Member
edited November 2015 in iOS

Hi,

I´ve used 1PW for a long time since version 4. After installing 1PW on a new ipad I´ve lost my pro-status, also after deleting the app, re-downloading and reinstall it with the correct AppleID.
I´ve started with version 4.2.1 and I´m using the correct AppleID.
Can someone help me please.
Volkmar

1Password Version: Not Provided
Extension Version: Not Provided
OS Version: Not Provided
Sync Type: Not Provided

Comments

  • volkmar
    volkmar
    Community Member

    Hi,

    solved the Problem by deleting the app-data out of the iCloud in the OSX-system-preferences.

    Thanks,
    Volkmar

  • AGAlumB
    AGAlumB
    1Password Alumni

    Excellent! Thanks for the update. I'm glad to hear that all is well. It sounds like you should be all set, but don't hesitate to reach out if we can be of further assistance. We're always here to help! :)

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