backup file from 1Password 3 not read into newest version of 1Password

lstenarson
lstenarson
Community Member
in iOS

Hi I have been using 1Password 3.6.5 until now. Today I updated iOs to version 9.1 and ver 3.6.5 stopped working. I follwed your guid step-by-step but it does not work to import the backup-file. New version of 1Password is empty after I synced my iPhone and iTunes.

Tell me what is wrong pleas!

1Password Version: Not Provided
Extension Version: Not Provided
OS Version: Not Provided
Sync Type: Not Provided
Referrer: kb:upgrade-ios, ug:ios/new-user

Comments

  • Ben
    Ben

    Hi @lstenarson,

    Thanks for taking the time to contact us.

    Do you have your 1Password data stored anywhere else (e.x. In 1Password for Mac or 1Password for Windows)?

    What step do you get to in the import process where you run into difficulties? Do you get any sort of error message?

    Please let us know.

    Ben

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