Can I restore my Pro Licence key from my AppStore purchase(Pro, v3.6.2) in 2012?

suekkoking

Hi Team,

I have a record of purchasing a Pro app in 2012 and I've been using 1password ever since, even upgrading to the latest version.
But I just noticed that I needed to restore my purchase to use the pro function.
Do I need to repurchase my licence or can I restore my license somehow?

When I try to restore my purchase by clicking the button, I receive a alert saying there were no purchase associated with my Apple ID.

Thanks for your help.

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1Password Version: 6.0
Extension Version: Not Provided
OS Version: iOS 9.1
Sync Type: dropbox
Referrer: kb:mac-app-store-vs-agilebits-store, kb:lost-license, kb:purchase-verification, kb:license-file-faq, kb:lost-license

Ben

Hi @suekkoking,

Thanks for taking the time to write in. The Pro features for 1Password 6 for iOS are a separate purchase from 1Password "Pro" v3 for iOS. With v3 the "Pro" designation was used to indicate the app was "universal" (could run on both iPhone and iPad). At the time we also had separate 1Password for iPhone and 1Password for iPad apps. This is no longer applicable with v4+ and now with v5+ "Pro" is used to refer to the optional extra features available via in-app purchase.

Thanks!

Ben

suekkoking

Hi Ben,

Okay, I totally understood the situation. Thanks for replying so fast!

suekkoking

Ben

You are very welcome, @suekkoking! If there is anything else we can do, please don't hesitate to contact us.

Ben